MENU

Do you offer hot food?

Yes! While most or our menu is crafted to be enjoyed at room temperature, we have a variety of seasonal breakfast and main dishes which can be delivered hot, or cold so you can reheat yourself.

Do you have a list of ingredients and allergens?

Yes. A complete list of ingredient and allergens can be found here. Each menu item’s description also includes an allergen key.

M (contains dairy)

DF (dairy free)

E (contains eggs)

V (vegetarian)

VG (vegan)

S (contains soy)

SE (contains sesame)

N (contains nuts)

G (contains gluten)

GF (made without gluten)

Can you accommodate special menu requests?

Some special requests can be accommodated; please notate special requests for your order using the “Kitchen Instructions” box during checkout. We will follow up with you if we have questions or are not able to accommodate the request. If you have specific questions regarding a request, please email us anytime at guestservice@biritemarket.com.

Do you offer tableware?

Yes, compostable tableware is available for purchase. All platters come with appropriate serving utensils.

ORDER DETAILS

Do you have an order minimum?

No, there is no minimum order size, however some items such as our individual boxed lunches and desserts have a minimum order quantity per item.

What is the deadline for orders?

All orders must be placed by 3pm (pacific time) two days before your desired delivery date/time. For example, for a Monday 8am breakfast delivery, the deadline to place your order is 3pm on Saturday. Any changes or additions to the order must also be made by that deadline.

WHAT ARE MY OPTIONS IF I NEED FOOD WITHIN THE NEXT TWO DAYS?

Several of our most popular menu items are available through our Markets. You can view the menu and place orders at biritemarket.square.com. Please note we may not be able to accommodate orders with less than 24 hours’ notice.

How do I confirm my order?

Once you submit your order through our website, you’ll receive an “Order Placed’ email with your details. You’ll then receive an additional “Order Confirmed” email after your order has been reviewed and confirmed by our team.

Can I change my order?

Yes, if it’s within the deadline for your delivery date/time, you can change your order directly on our website (order.biritemarket.com) or by contacting us.

What is your cancellation policy?

Any order cancelled less than 36 hours before your delivery day/time will be subject to a 50% cancellation fee of the order total. Any order cancelled with less than 24 hours before your delivery day/time will be subject to a 75% cancellation fee of the order total.

DELIVERY DETAILS

What days and times do you deliver?

Delivery is available Monday through Friday from 7am to 7pm and Saturday from 7am to 5pm. Delivery is not available on Sunday.

Where do you deliver?

We deliver locally within San Francisco and to the following zip codes: 94005 (Brisbane), 94014 (Daly City and Colma), 94066 and 94080 (San Bruno and South San Francisco). In some cases we may be able to coordinate delivery beyond this area, please contact us to discuss.

What is the delivery fee?

The delivery fee for San Francisco, and locations within 94005, 94014, 94066, and 94080 is $40.

Do I have to be present to receive my order?

Yes. Someone will need to be present to receive your order. The person must be 21 years of age or older, and able to show a valid government-issued photo ID, if alcohol is included in your order.

Can I pick up my order?

We’re sorry, but our menu is not available for pickup at Bi-Rite Market locations. For questions or assistance with your delivery plans, please contact us.

Who handles your delivery?

Your order will either be handled by Bi-Rite staff or by a trusted third-party delivery partner, such as DoorDash Drive.

Do you accept gratuity?

Tips are not expected or required. You can add a tip during checkout or tip your delivery driver directly.

FULL-SERVICE CATERING EVENTS

Do you offer event staff or rentals?

Bi-Rite does not currently provide staff or event rentals; nor are we able to accommodate custom menu requests or tastings. We would be happy to recommend some of our favorite San Francisco full-service caterers and event rental companies if you’d like.

CERTIFIED DELICIOUS

How do I report an issue or provide feedback about my order?

We’re deeply committed to sourcing the best, most sustainable products that are full of flavor so you can choose with confidence knowing your next meal will be a memorable, delicious one. But if there’s ever a time when it’s not, for any reason, please contact us. We promise we’ll make it right.

CONTACT US

How can I contact you?

Email: guestservice@biritemarket.com

Phone: 415-321-8070 x1